User Privacy Notice

The Guild of Carillonneurs in North America (GCNA) is committed to your privacy. This privacy notice explains our collection, use, disclosure, retention, and protection of your personal information.

Information We Collect

When you choose to purchase products in our store, we collect the following information when you create an account.

Name
Address
City, State, and Zip
Phone number
Email address

We do not use tracking methods to determine your browsing and/or purchasing behavior.

How We Use Your Information

We use personal information you provide to us to ship your order, to contact you if there is a problem with your order, and to respond to your inquiries.

Order information is aggregated and used for metrics and statistical purposes. For example, average monthly sales, average revenue per order, top selling products, top selling categories, number of orders, etc. No personally identifiable information is used in the aggregated data.

We do not share or sell your personal information to other companies.

Data Retention

If you wish to delete your account, your personal information will be deleted from our system. Previous orders placed by you will continue to retain your name, address, and phone number.

Information Protection

Our site uses https, a secure and encrypted protocol. Transmitting your personal information is secure on our site. We never share your personal information with any other company or analytics group.

Automatic Information

We receive and store certain types of information whenever you visit our site. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses our site. Cookies help us with things like remembering your username for your next visit. You can set your browser to not accept cookies, but this may limit your ability to use parts of the site.